First Commercial Cleaning Services

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905-929-2585

Our policies

Health and Safety Policy

Legal Responsibility and Commitment

First Commercial Cleaning Services acknowledges its legal duty to provide a safe and healthy working environment under applicable federal and provincial health and safety legislation. The Company is committed to proactively monitoring and improving safety performance while ensuring compliance with all relevant regulations. Our primary objective is to safeguard the health, safety, and welfare of employees, contractors, clients, suppliers, and the public, while fostering a culture that prioritizes safety in all operations.

Employee Responsibilities and Cooperation

All employees share responsibility for maintaining a safe workplace. Non-compliance with health and safety policies or legal requirements may result in disciplinary action, including dismissal, and in certain cases, legal consequences. Employees are expected to understand the Company’s Health and Safety Policy, follow safe work procedures, properly use personal protective equipment, and promptly report unsafe conditions, equipment defects, incidents, or near-misses. Cooperation with investigations and adherence to all training and operational instructions are essential to prevent accidents and ensure workplace safety.

Training and Competency

The Company provides comprehensive health and safety training tailored to employees’ roles. New cleaning operators complete a structured induction program covering safety principles, operational procedures, and the Company’s values. Practical and theoretical exercises ensure employees can safely handle cleaning products and equipment. Periodic refresher training is provided to maintain awareness of safety practices and compliance with legislative updates.

Risk Management and Hazard Control

Regular risk assessments identify potential hazards associated with cleaning activities, chemical use, equipment operation, and manual handling. Control measures, supervision, and guidance are implemented to minimize risk. Managers are trained to detect emerging hazards on client sites and to take necessary steps or seek expert advice if risks cannot be effectively controlled.

Personal Protective Equipment (PPE)

The Company provides PPE, including gloves, masks, goggles, and non-slip footwear, and ensures it is properly maintained. Employees are required to always use PPE correctly and report any damaged or ineffective equipment immediately to maintain safety standards.

Safe Handling of Chemicals

Cleaning chemicals are stored and handled in compliance with WHMIS and manufacturer instructions, and Safety Data Sheets are readily accessible to all employees. Staff receive training in proper handling, storage, and disposal, and chemicals must never be mixed. Adequate ventilation is always maintained when working with hazardous substances.

Equipment Maintenance and Safe Use

All cleaning equipment is regularly inspected and maintained to ensure safe operation. Employees are authorized and trained to operate only the equipment relevant to their roles. Proper care and reporting of faulty equipment are essential to reduce risks during daily operations.

Emergency Preparedness and Fire Safety

Emergency procedures are an integral part of the Company’s safety framework. Employees are trained in fire evacuation, spill management, and first aid. Fire hazards are minimized through no-smoking policies, safe storage of combustible materials, and ensuring unobstructed exits. First aid kits are provided at all worksites, and employees are instructed in their correct use.

Client Site Compliance

Employees are required to familiarize themselves with client site procedures, including access, security, emergency instructions, and site-specific risks. Compliance with these procedures ensures safety for both employees and clients.

Public Safety

The safety of the public and other contractors is a priority. Work areas that could pose a risk are clearly marked or restricted to prevent unauthorized access.

Regulatory Compliance and Supplier Standards

First Commercial Cleaning Services complies with all applicable health and safety legislation and best practices. Suppliers and contractors are assessed to ensure they meet the Company’s safety standards, and approved suppliers reduce unnecessary duplication of safety checks. The Company regularly reviews its health and safety practices and encourages employee feedback to continuously improve workplace safety.

Go Green Policy

Our Go Green Policy reflects our dedication to healthier cleaning solutions for people and the planet. We prioritize biodegradable, non-toxic cleaning products that minimize chemical exposure while maintaining high cleaning standards. Microfiber technology, dilution control systems, and water-saving methods are central to our process. By reducing waste, conserving resources, and choosing environmentally conscious suppliers, we ensure our services support a cleaner, greener future for both our clients and the environment. We educate our employees and customers about the benefits of sustainable cleaning, encouraging eco-conscious practices beyond our services. By integrating technology and environmentally sound solutions, we provide reliable results while protecting natural resources. This holistic approach ensures that sustainability is not just a policy but part of our company culture.

Employee Training & Development Policy

We believe our employees are the foundation of our success, which is why training and development are central to our operations. Every staff member undergoes thorough onboarding, role-specific training, and safety education to ensure confidence and competence in their work. We also provide refresher courses, skills development programs, and opportunities for career growth. By investing in our people, we not only deliver higher quality service to our clients but also create a motivated and knowledgeable workforce that takes pride in their work. Supervisors provide regular feedback and mentorship to help employees grow in their careers. We encourage continuous learning to ensure our staff stays up to date with industry standards and innovations. This commitment creates a skilled team that consistently delivers excellence and builds long-term client trust.

Diversity, Equity & Inclusion Policy

First Commercial Cleaning Services is committed to fostering a workplace that values diversity, promotes equity, and ensures inclusion. We believe every employee deserves equal opportunities, fair treatment, and a supportive environment where they can thrive. Our hiring practices embrace individuals from all backgrounds, and our training emphasizes respect, collaboration, and cultural awareness. By celebrating differences and encouraging open dialogue, we create a stronger, more inclusive team that reflects the communities we serve. We actively support equal career advancement and ensure policies are free of bias. Employee voices are valued, and suggestions are welcomed to build a culture of fairness and belonging. This approach not only benefits our staff but also strengthens our relationships with diverse clients and communities.